Welcome to Your Conflict Management Course
Welcome to the course:
- Your course tutor, Dr Mike Clayton
- What you will be able to do at the end of your course
- The main topics you'll learn
- Practicing your skills: Your Conflict Log
Your Course workbook is below the video.
This is your course workbook.
We recommend you download it and either:
- Print it out
- Work from your preferred PDF reader
There is space in the workbook for you to add your own notes, so keep it with you as you work through the videos.