Do you need to lead one-on-one meetings in your workplace?
If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.
One-on-One Meetings Serve Many Purposes
They may be for
- Goal setting
- Performance review – formal and informal
- Tasking and progress monitoring
- Problem-solving and addressing issues
- Care and support
- Coaching or mentoring
- Performance feedback
But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training.
So, in this course, we’ll cover:
- The different types of one-on-one meeting
- Planning and preparing your meeting
- Putting together an effective agenda
- How to build rapport
- How men and women each perceive a mixed meeting – with advice for each
- How to listen well
- Questioning skills
- How to adapt to the range of meeting types you’ll need as a manager, project manager, or team leader.
As a result, you’ll be able to:
- Select the most effective style for your one-on-one meeting
- Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
- Lead a meeting that flows naturally
- Choose the most suitable room layout for your meeting
- Build and strengthen professional rapport with the other person
- Avoid the traps of the male-female one-on-one dynamic
- Listen deeply, and ask insightful questions
- Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.
The only prior experience you need is some exposure to organizational life.
However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..
Who is this course for?
- Supervisors who need to guide and support colleagues
- Managers who need to set expectations, and monitor performance
- Professionals who need to meet with other professionals and workplace contacts
- Leaders who want to coach, mentor, and give feedback to colleagues
- ... anyone in the world of work who has to take the lead in a one-on-one meeting
Your Tutor: Dr Mike Clayton
Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.
Mike is supported by Felicity Dwyer
Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.
Business and Management Training that makes ideas simple; but not simplistic
Dr Mike Clayton is a business author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with personal effectiveness training.
“Fast paced. Content
rich. Valuable information.”
Now Mike puts a lot of his energy into translating his massively successful live business seminars into video course format.
“A very interesting and insightful seminar with lots of good
ideas. Mike is a very good presenter.”
Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The YES/NO Book.
"Great communication is at the heart of all business; Mike's approach makes this accessible to everyone."
Mike's professional background prior to all this is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of The University of Manchester.
PreviewThe Five Stages of a Meeting (4:12)
StartMeeting Room Layout (6:36)
StartRapport Building Skills (4:12)
StartThe Male-Female Dynamic (1:20)
StartThe Male-Female Dynamic from His Perspective (4:52)
StartThe Male-Female Dynamic - from Her Perspective (2:11)
StartQuestioning Skills (8:29)
StartListening Skills (5:55)
StartActivity Number 4: Meeting Skills Inventory Part 1