If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.
They may be for
…Even reprimands
So, in this course, we’ll cover:
The only prior experience you need is some exposure to organizational life.
However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..
Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.
Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.
Dr Mike Clayton is a business author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with personal effectiveness training.
“Fast paced. Content
rich. Valuable information.”
Now Mike puts a lot of his energy into translating his massively successful live business seminars into video course format.
“A very interesting and insightful seminar with lots of good
ideas. Mike is a very good presenter.”
Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The YES/NO Book.
"Great communication is at the heart of all business; Mike's approach makes this accessible to everyone."
Mike's professional background prior to all this is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of The University of Manchester.
