Change is an inevitable part of organizational life
And if you have any leadership role, you'll soon be called upon to help lead it.
But, we often fear change. This leads to resistance.
So, managing and leading change is a challenging role. It will take you outside of your comfort zone and beyond your existing management and supervision tool-set.
But change is predictable
You can anticipate how people will respond, and what you need to do to engage them positively. You can plan, prepare, and handle the resistance that will certainly come.
To do that, you need practical tools and models
And this course will give you them.
More than that, you'll learn:
- how the need for change arises,
- how to communicate it, and
- the way to lead people through it.
Here are the main topics you'll cover:
- The Cycle of Change
- Barriers to Change
- The first reason why people resist change
- Tools for change leaders
- Stakeholder analysis
- How people respond to change: the change curve
- The impact of change on operational performance: the Satir Curve
- The three phases of a change program: the Lewin Model
- The Onion Model of resistance to change
- How to win over resisters
Ongoing Project: Change Management Case Study
Throughout the course, you will have short exercises to do, that use the skills we'll cover. They are based on a real organizational change project. Other students and your tutor will support you, endorse your successes, and help you with your questions.
The only prior experience you need is working life. But, if you have management or project management experience, you'll find it even easier!
Your tutor is Dr. Mike Clayton. As a senior project, program and change manager at international consulting firm, Deloitte, Mike led large and complex change projects for his clients.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing change, large and small.
Business and Management Training that makes ideas simple; but not simplistic
Dr Mike Clayton is a business author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with personal effectiveness training.
“Fast paced. Content
rich. Valuable information.”
Now Mike puts a lot of his energy into translating his massively successful live business seminars into video course format.
“A very interesting and insightful seminar with lots of good
ideas. Mike is a very good presenter.”
Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The YES/NO Book.
"Great communication is at the heart of all business; Mike's approach makes this accessible to everyone."
Mike's professional background prior to all this is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of The University of Manchester.
StartFirst Layer of Resistance to Change (2:07)
StartDemonstrating the Need for Change: Applying Leverage (4:41)
StartWhat if they Still don't Accept the Need for Change? (4:42)
StartCase Study. Day 1: New Dawn
StartTools for Change Leaders: The Mad - Sad - Glad Exercise (4:26)
StartTools for Change Leaders: Perceptual Positions